What you must do is add up the total amount of medical expenses:
Albert's medical expenses total $ 12,000
Sam's come to $ 8,000
Adding we have:
$ 12,000 + $ 8,000 = $ 20,000
Sue Jones is insured for the amount of 10/20
So:
(10/20) * (20000) = 10000
answer
The insurance will pay $ 10,000