a. prospecting.
Prospecting is the first step in the sales process, which consists of identifying potential customers.
What are the benefits of prospecting?
1) ensure the quality of product, it's size and demographics and be confident to reveal it to customers.
2) use latest ways of marketing. Like emailing, propagating the product on social websites or marketing websites
3) content marketing. Using catchy logos and slogans that brings the customers attention.
4) give attention to customer reviews and feedback and improve accordingly.
To know more about prospecting, click on https://brainly.com/question/16223720
#SPJ4