To make product recall, a company needs to determine the utility of the product, that one is the least important among them.
A request to return a product is known as a product recall when a potentially hazardous safety flaw or fault has been identified. It is an essential tool for ensuring consumer protection.
In case a company wants to recall a product, then it is necessary to ascertain the nature of injury, it may cause. It is also important to find the availability of safer alternatives and it is also important to get the unsafe product injury statistics for legal purposes. The only point that is least important among them is knowing the utility of the product. Even if the product is not useful and is causing injury, there is no point to understand the utility of the product and decision would not depend upon the same.
Hence the correct answer is Option 1: Utility of the Product.
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