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Emotional intelligence indicates that an individual knows how to handle emotion effectively in the workplace. a. True
Emotional intelligence is described as the potential to recognize and control your very own feelings, as well as recognize and influence the emotions of these round you. The term was first coined in 1990 through researchers John Mayer and Peter Salovey, however become later popularized with the aid of psychologist Daniel Goleman.
Emotional intelligence is the ability to apprehend your feelings, recognize what they're telling you, and recognise how your emotions affect human beings round you. It also includes your notion of others: whilst you recognize how they experience, this permits you to manage relationships greater effectively.
Emotional intelligence (in any other case known as emotional quotient or EQ) is the ability to understand, use, and control your very own feelings in wonderful methods to relieve strain, speak correctly, empathize with others, triumph over demanding situations and defuse conflict.
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