Respuesta :
The quality costs classification for costs such as scrap, rework, or repair are internal failure costs.
What are quality costs?
Quality costs, often known as the cost of quality, are a way to assess the overall cost of quality-related efforts and shortcomings in process improvement projects. Armand V. Feigenbaum initially wrote about it in a 1956 article for the Harvard Business Review. Prior to its debut, the prevailing belief was that obtaining higher quality meant paying more money, either via the purchase of better tools or equipment or through the hire of more workers. Furthermore, despite the fact that cost accounting had developed to classify financial transactions into revenues, expenses, and changes in shareholder equity, it had not made an effort to classify costs related to quality, which is particularly crucial given that the majority of those involved in manufacturing never touch the final product. Management and quality professionals can assess investments by categorizing quality-related entries from a business's general ledger.
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