Customers want organizations when meeting their needs or finding a satisfactory solution to be flexible and open for further suggestions.
Customers are individual who buys from an organization. They can be consumer or end users.
They want company or individual to be flexible when dealing with them in other to provide them with more satisfaction.
Therefore, Customers want organizations when meeting their needs or finding a satisfactory solution to be flexible and open for further suggestions.
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When meeting customers' needs or finding satisfactory solutions to their wants, the organization must be flexible.
Flexibility in customer service shows the organization's ability to adjust to customer situations, recognizing that individual customers vary.
Each customer encounter needs to be attended to with flexibility, professionalism, and a patient learning attitude.
Thus, customers want organizations to be flexible when meeting their needs or finding a satisfactory solution.
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