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which verbal customer service skill avoids using terms and acronyms that won't mean much to people outside organization

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The verbal customer service skill avoids using terms and acronyms that won't mean much to people outside organization is verbal communication skills.

What is verbal communication skill?

Verbal communication refers to the ability of an individual who is a  customer service representative to use the right and appropriate word to communicate to the customer. This done to please the customer.

Therefore, The verbal customer service skill avoids using terms and acronyms that won't mean much to people outside organization is verbal communication skills.

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