Henry gets a help desk call from Arthur in Accounting who reports that his keyboard is not working. This seems like a familiar problem, one that another tech mentioned a short time back. Where should he look to find information on the problem

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13-07-2022
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Henry gets a help desk call from Arthur in Accounting who reports that his keyboard is not working. This seems like a familiar problem, one that another tech mentioned a short time back. Where should he look to find information on the problem

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sharmaaashutosh169 sharmaaashutosh169 · Answer 1 · 2022-07-20T12:42:26+02:00

Henry gets a help desk call from Arthur in Accounting who reports that his keyboard is not working. This seems like a familiar problem, one that another tech mentioned a short time back. Henry should check the incident documentation to see if there's a history of problems with the computer at that workstation.

An incident report or accident report is a form that is filled out in a health care facility, such as a hospital, nursing home, or assisted living, to record information about an unexpected event that occurs at the facility, such as an injury to a patient.

The following are some of the important advantages of incident reporting: - It helps to prevent serious accidents by identifying safety issues early and resolving them. - It conserves time and resources that might otherwise be used to deal with accidents that are more serious.

Learn more about incident report here https://brainly.com/question/14709221

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