On the issue of conflict between team members or employees, managers should understand that: productive conflict can improve decision making and organizational effectiveness.
A conflict can be defined as any form of disagreement or struggle that arises between two or more parties such as employees, as a result of one of the following;
Although, a conflict is sometimes considered to be positive and productive in nature because it helps in the decision-making process and organizational effectiveness.
Hence, a manager should understand this point when dealing with employees and resolving conflicts between them.
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