Answer:
Customer Relationship Management
Customer Service Management
Demand Management
Order Fulfillment
Manufacturing Flow Management
Procurement
Product Development and Commercialization Returns.
Explanation:
1. Customer relationship management - Helps retaining customers and gain new customers.
2. Supplier relationship management - helps reduce production cost and timely supply of inputs.
3. Customer service management - Helps retain market share and customer loyalty.
4. Demand management - helps stay afloat and build a niche.
5. Order fulfillment - helps in the timely delivery of goods and services.
6. Manufacturing flow management - helps make the production process efficient.
7. Product development and commercialization -help in market penetration.
8. Returns management - helps stocktaking and loss management.
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The eight key processes for managing the supply chain will directly impact the quality with which products reach the customer, creating value and loyalty.
The processes are:
Therefore, through the eight key processes of supply chain management, there is an integration of processes that make the consumer receive their product in the right quality, at the right time and in the right way, increasing the value for the customer.
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