Using sampling concepts, it is found that the experimental unit is the service, thus, the statement is False, option 2.
- In sampling, we take data for population and then infer it about the entire population.
- The data can be a proportion, the mean of something, the level of satisfaction with something, and so on. This data is said to be the experimental unit.
- In this problem, the sample is about the level of satisfaction with the services, thus, the services are the experimental unit, thus the statement is false.
A similar problem is given at https://brainly.com/question/24555734