Amy made a reservation at a restaurant to celebrate Father’s Day with her dad. However, upon their arrival, she found out that the restaurant was full and that they would have to wait for their table.
Arrange the steps in the proper sequence that the hostess should take to ensure Amy and her father have a wonderful time despite the wait.
Give an estimated wait time.
Offer them complimentary
drinks.
Apologize to them.
Ask them to wait in the
lounge.
