Answer:
explanation below
Explanation:
Zappos is a known online clothing and shoe retailer founded in 1999 in the United States of America. The company was bought over by Amazon ten years later and the people at Zappos are of the opinion that the 80/20 rule would be best in building relationships.
It is fine to spend 20% of your time to know the employees that work with you in other to build outstanding relationships that would pay off in the future for you, your employees and your entire team.
When you know your employees better, identifying their strengths and weaknesses, you would be better positioned to manage them effectively.
