Answer:
The correct answer is: deliver the bad news at the end of the message.
Explanation:
Presenting negative news is always challenging. That is why it is necessary that before presenting a negative news the ideal approach is chosen according to the public, the approach can be direct or indirect, in the direct approach, the problem is presented in a more objective way, and in the indirect approach some resources to cushion negative news and not have such a negative impact on the public.
The ideal approach depends on the analysis that will analyze the public's receptivity to the message. Therefore, when choosing the direct approach, it is necessary to avoid delivering bad news at the end of the message, as this can be viewed negatively and not objectively by the public.
There needs to be an explanation of the reasons for the negative message, which ensures greater objective understanding of the facts and understanding.