nay9SixmasS5carro
nay9SixmasS5carro
11-08-2016
English
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What does invisible queue mean?
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Аноним
Аноним
13-08-2016
An Invisible Queue is a call centre queue where the caller is not made aware of how they are progressing – typically in a call centre. Psychologically the different between a real life queue and a call centre queue are quite different.
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