Answer:
C. getting feedback from customer
Explanation:
Companies often gathered data/information from the customers in order to understand the customers' preference. Having this understanding is very beneficial for the company since it can help them design their product to suits the customers' taste and increase the brand's value in the customers' perspective.
Allowing a comment section opened in a blog can be used to serve this function.
In the comment section, customers who purchased their product could tell the company their opinion regarding the product. The company could use these opinions as a basis to develop the next changes/adjustment for their products.
