Answer:
Active strategies.
Explanation:
Intercultural communication is primarily inclined towards studying communication among people belonging to distinct cultural backgrounds. Such communication promotes positive interaction among cultures despite the differences that lead people to understand, recognize, and respect each other's culture.
As per the given description, Gloria is attempting to improve her intercultural communication ability through 'active strategies' so that she could easily understand the Chinese culture that would promote a productive interaction among them. She is actively observing the Chinese culture through reading their books, watching Chinese films, studying their history, etc. that would assist her in understanding their culture and recognizing the cultural difference. Therefore, she employs 'active strategies' to enhance her inter-cultural active strategies.