Dimitri Ivanov is an accountant with PwC. The firm has a very strict policy of requiring all users to change their passwords every sixty days. In early March, Dimitri received an e-mail claiming that there had been an error updating his password and that provided a link to a website with instructions for re-updating his password. Something about the e-mail made Dimitri suspicious, so he called PwC's information technology department and found that the e-mail was fictitious. The e-mail was an example of
a. phishing.
b. piggybacking.
c. social engineering.
d. spamming.

According to my research on information technology and cyber-crimes, I can say that based on the information provided within the question this e-mail was an example of phishing. This is a cyber-crime where an individual receives an e-mail, phone call, or text message claiming to be an official authoritative agency in order to trick the individual into releasing private and personal information that they can steal. Which is what is happening to Ivanov by receiving the fake e-mail, if he would have entered in his account information that info would have gone to the people who created the cyber attack.

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