In your job as a receptionist or administrative assistant at Nationwide Sales Inc., What would you say to a visitor who arrives at 10:10 a.m. and insists on seeing Ms. Jones immediately, even though Ms. Jones has told you she will be busy with interviews until 11:00 a.m.?
1) I'm sorry; Ms. Jones will be busy until 11:00 a.m. Would you like to wait, or could you come back at that time?
2) I'm sorry, but she's busy. Come back some other time.
3) I'm sorry, Ms. Jones will be busy until 11:00 a.m. because she is interviewing a number of people for the position of Account Manager and at noon she will be having lunch with her husband, so your only chance to see her today is after 11:00 a.m. and before noon