Assess the role of personal routines in determining vulnerability to specific crimes, considering factors such as lifestyle, habits and environmental influences and examine the extent to which they contribute to an individual's potential victimization. (15 points, suggested time 25 minutes) Students launch identical marbles of mass ‘m’ horizontally from a toy cannon of varying mass ‘M’, where ‘M’ is always greater than ‘m’, as shown above. The students can attach weights to the cannon to change ‘M’. Each time a marble is launched, the cannon slides backward before coming to rest. The coefficient of kinetic friction between the cannon and the ground is ‘μ’ (mu). For each launch, the students vary the mass of the cannon and launch a marble with the same speed ‘v’ relative to the ground. The students record the distance ‘d’ that the cannon slides backward. Explain the purpose of customer service standards providing one example.