After that phone call you just received from the sales manager, your blood pressure is sky high. He is furious that a huge order for one of your company's most important clients shipped five days late. You had no idea the production department was so far off schedule. Based on where you are in the rational approach to decision making and problem solving, what should you do next? a. Discuss the decision objectives with the sales manager to determine what th organization should strive to achieve in solving the problem b. Talk to your colleagues to nail down the essential details of the problem, such as what happened and who was involved c. Talk to your colleagues and collect information that may indicate a problem di Analyze the information and data you have to diagnose the underlying problem