You are working in a home health service and have three unlicensed nursing personnel (UNPs) assigned to your team. You have worked with two of them for 2 years; the third is new. The two experienced UNPs have patients with complex illnesses for whom they provide basic care. The third member of the team has been assigned to patients with less complex illnesses. Your best approach to supervising their care is to:
a. Remain in the office and ask each UNP to check in with you upon arrival at their first patient care site.
b. Ask another RN to supervise the two experienced assistants so you can be with the new person full time.
c. Meet the new staff member at the first patient care site and ask the others to call if anything is unusual.
d. Meet the new staff member at the first patient care site and call the others with questions to determine whether anything is unusual.
ANS: D
When ability and willingness are strong, the involvement of the delegator is less (Hersey and Blanchard).